Delight Security

Privacy Policy

At Delight Security, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit our website or contact us about our security services.

Information We Collect

We may collect personal information that you provide when you:

  • Contact us through our website.
  • Request a quotation.
  • Enquire about our security services.
  • Communicate with us by phone, email or other methods.

This information may include your name, email address, telephone number, company details, address and information about your security requirements.

How We Use Your Information

We may use your information to:

  • Respond to your enquiries.
  • Provide quotations and information about our services.
  • Arrange and provide security services.
  • Communicate with you regarding your enquiry or service.
  • Improve our services and website.
  • Meet our legal and regulatory obligations.

We will only use your personal information where we have a lawful basis to do so.

Sharing Your Information

We do not sell or rent your personal information.

We may share information where necessary with trusted service providers, professional advisers, regulatory authorities or law-enforcement bodies where required by law or necessary to provide our services.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Client Responsibilities

The client agrees to:

  • Provide accurate and complete information about the premises, event or assignment.
  • Inform us of any known security risks or relevant changes.
  • Provide reasonable access required for our personnel to perform their duties.
  • Ensure that the premises or location is suitable and legally compliant for the agreed services.
  • Not request or instruct security personnel to perform unlawful activities or activities outside the scope of their duties or licence.
  • Make payments in accordance with the agreed quotation or service agreement.

Failure to provide accurate information may affect our ability to provide the services effectively.

Cookies

Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

You can control or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

Payments

Fees and payment terms will be agreed with the client before services commence.

Unless otherwise agreed in writing, invoices must be paid within the agreed payment period.

Where an invoice remains unpaid, Delight Security reserves the right to suspend or terminate services, subject to the terms of the applicable service agreement and applicable law.

Your Rights

Under applicable UK data protection laws, you may have rights to:

  • Request access to your personal information.
  • Ask us to correct inaccurate information.
  • Request deletion of your information where applicable.
  • Object to or restrict certain processing.
  • Withdraw consent where processing is based on consent.

To exercise your rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Delight Security
Kings Court, 17 School Road
Birmingham, West Midlands
B28 8JG, United Kingdom

Phone: 0121 769 3177
Email: info@delightsecurity.co.uk

Company Registration Number: 14017536 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated Last Updated date.

e may collect and process personal information when you contact us, request a quotation or engage our services.

Personal information will be handled in accordance with applicable UK data protection legislation and our Privacy Policy.

Please refer to our Privacy Policy for further information about how we collect, use and protect personal data.